Do you ever experience this after spending time with a client?
"I wish I had remembered to say…"
"I wonder if I explained that correctly…"
"I need to know more about…"
 Many of us that see clients often experience the nagging doubt that we did not reach them in an effective manner.
Do you who want to gain confidence and take your current skills and knowledge to an even higher level? Then consider ConCert, a dynamic course that will challenge and equip you to serve the clients that come to your center with excellence.
ConCert is an advanced-level Consultant Certificate Training Program that is designed to address many aspects of the pregnancy center experience.
It is a 16-week distance learning program
created by Heartbeat International thanks to grants provided
through Project REACH. Project REACH promoted and led the
evaluation of the Pilot Program in 2001.
ConCert is for all pregnancy options consultants
who want to gain confidence and take their current skills and
knowledge to an even higher level. A pregnancy options consultant
is anyone who works with clients in a life-affirming center.
This could be a volunteer counselor, program director, or other
paid staff members.
Since this is a distance learning course, self-motivation will
be a critical aspect for success. ConCert will require an eight
to twelve hour-per-week commitment. Students communicate with the
instructor via e-mail and/or phone
from home or office. There is freedom to work on assignments on your own time, yet
structure and due dates help toward completion of the course.
Students who successfully complete the course receive a certificate of completion.
 Master's International School of Divinity, Evansville, Indiana, offers six units (two course credits) for successful completion of ConCert toward a degree in any "Life Issues Counseling" degree concentration. Master's International School of Divinity offers Christ-centered and Bible-based distance education (off-campus programs of practical and professional ministry education). Visit their website or call 800/933-1445 for more information.
What Difference Will it Make if I Take the ConCert Course?
You will experience personal growth as we spend time on reflective
topics such as Casting the Vision of Hope, Who We Are as
Children of God, Made in the Image of God, and Sacred Sexuality.
At Heartbeat, we know how important it is for the consultant
to have an excellent knowledge base. The areas of knowledge
are Fertility & Conception, Embryonic & Fetal Development,
Contraceptives, Sexually Transmitted Diseases, Chastity, Physical
and Emotional Effects of Abortion, Single Parenting, Marriage,
and Adoption.
Even though knowledge is key to being effective in a consulting
session, practical applications are also crucial. ConCert will
assist you in sharpening your listening skills, showing empathy,
presenting options thoroughly and objectively, and sharing with
clients the value they have in Christ.
When Can I Take the ConCert Course?
Call the Heartbeat Office, 1-888-550-7577.
What Is the Cost?
Each center that registers a student will be required to purchase
a ConCert Center Resource Package containing the resources that
all students need to complete ConCert (now and in the future!).
The one time charge for this resource package is $300.00.
The registration fee for each student enrolled in the ConCert Course includes the course curriculum, one-on-one communication with the instructor, quizzes, and completion certificate and is as follows:
ConCert Registration Fee (payment must be included):
Early Bird Rate = $285
Registration Fee = $350 |
Other Important Facts about ConCert
Heartbeat International's LOVE Approach training is a pre-requisite to the ConCert Program. If you have completed this training and have moderate experience consulting with clients, you are qualified to take the ConCert course. If you have not yet completed the LOVE Approach training through your Center, contact Heartbeat and ask about having a Heartbeat Consultant come to you!
Your center’s participation and the cooperation of your
Director or Program Services Director is a pre-requisite to
the ConCert course. It is highly recommended that the Center
Director or the Program Services Director take the course first
or participate with the other students.
Study guides are provided to help you through the information
and to prepare you for the weekly quizzes. Periodically you will be required to turn in journal and verbatim assignments.
Depending on the format you choose, you need to have regular
access to a computer (an e-mail address).
To earn the certificate, you must complete all reading assignments,
watch all required videos, complete the journal assignments,
and score at least an 80% on quizzes plus the final exam. The
Center Director will assist Heartbeat by completing the evaluation
form provided by Heartbeat.
What Students Say
"As the new executive director, I am trying to discern who to have take the course next. I feel I gained a lot of info and feedback on counseling techniques, which, in turn, helped me in training new volunteers here. I feel the well-rounded nature of the program would benefit any volunteer." - ConCert Student
"I think the more we learn about how to listen and help, collect valuable knowledge and understand why women choose some of the decisions they do, the more we can help them make better choices. I will be keeping all of my work as reference in the future as well as the excellent information presented in this course." - ConCert Student
"Each time I came into contact with a client, I could see and realize how much more effective I was becoming as a helper." - ConCert Student
"I have taken many courses over the years...but this was so comprehensive, so focused and covered all aspects of the culture of death as it exists today and how to combat it. This is a better way. The clients are more receptive to it." - ConCert Student
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