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As a Heartbeat affiliate, Option Line is available as a toll-free number available to callers 24 hours a day, 7 days a week. Consultants refer each caller to a pregnancy resource center in her area for answers to questions about abortion, pregnancy tests, STD's, adoption, parenting, medical referrals, housing, and many other issues. Callers from across the country can reach a trained, caring person and then be connected to a pregnancy resource center near them for one-on-one help.

Option Line is a call center located in Columbus, Ohio.  Option Line is the only national, multi-channel contact center providing women facing an unplanned pregnancy with information about abortion risks and alternatives.

As a result of the free services and caring support offered by these organizations and the 1,800 participating Option Line pregnancy centers across North America, more than 1,000,000 women are empowered each year to make positive reproductive choices.

Since 2003, the Option Line contact center has experienced incredible growth; in 2009, it received its one millionth contact from emails, calls, instant messenger and text messages, garnering more than 250,000 of those contacts that year alone.

Option Line is equipped with trained consultants who are available 24-7 to connect individuals with the compassionate support and practical help of a local pregnancy center.

The Option Line website features:

  • Clear and simple navigation linking individuals more quickly with the help and information they need.
  • A chat feature, where web visitors are prompted to speak to a live Option Line consultant for help.
  • Straight-forward messaging for key audiences: women thinking they might be pregnant, women seeking information about the morning-after pill, and women considering an abortion. All information is extensively referenced.
  • Specific guidance for boyfriends, friends, and family members of a woman facing an unplanned pregnancy.

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Go to OptionLine.org for more information or click here for a list of FAQs.

 

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