A surprising way Option Line helps PHCs

Option Line in 150 words - Instant Message

Young Lady:  Hi...i talked with you yesterday. I took a pregnancy test...and I’m not!  I just wanted to thank you for your advice about faith and family.  I learned a HUGE lesson.

OptionLine: You're welcome and I am glad!

Young Lady: You guys are doing something amazing for young women. That's great. Thank you! God bless.

One Monday, a Tallahassee center answered the phone to hear a young woman ask about an abortion in the third trimester.  The volunteer Karen spoke with the caller for a long time in hopes of changing the young woman’s mind.  Before hanging up, Karen prayed with the caller.  On Thursday, Option Line connected a caller who had questions regarding a late-term abortion, to the Tallahassee center.  This scared young woman was pleading for help. Soon, this young woman realized that she was talking to the same center she had called 3 days earlier.  She asked if Karen was available, and the Executive Director explained that Karen was out of the office.  As they concluded their conversation, she asked the caller to please consider what they had discussed and encouraged her to call back on Monday to speak with Karen.

Well, she did call back on Monday, but she said that she was at the hospital delivering her baby.  The center was thrilled that she was giving birth to a healthy baby instead of aborting!  Since the woman didn’t have much support, the center scrambled to find all the resources she needed including a labor coach, information on adoption, and even a donut!  The birthmother called before leaving the hospital to thank the center for all of their encouragement.

This story has a very happy ending.  Not only was a life saved, but a woman was saved from the effects of abortion, and a baby was given a new home with a very happy adoptive family.

Option Line is proud to connect callers to centers so they can receive the help they truly need.  Option Line consultants rarely get to hear the outcome of their calls, but each time we send a caller to a center, we pray for the center’s availability and resourcefulness.  We understand how hard it is to “wo-man” your 24-hour hotlines and staff your centers and keep up with current resources and information – but we need you and women need you.  Thank you for all of your hard work and preparation!

Option Line serves PHCs

The Option Line® that you know and trust is going strong, now fully managed by Heartbeat International®.

Since Option Line took its first call in 2003, more than 1.5 million women and their friends have used this valuable service to connect with their local pregnancy help organizations. Heartbeat International’s goal is to connect every person who contacts our Option Line to the nearest help center that can meet her needs.

Nothing can replace the face-to-face support that local pregnancy help organizations provide to those involved in an unexpected pregnancy. By partnering with the pregnancy help network and other life-affirming efforts, we offer help to those who need it most.

Heartbeat’s Option Line is committed not only to women who need help, but also to highly personalized service to the pregnancy help network.

Using the technology of Heartbeat’s Plus Link program for web-based appointment setting, Option Line consultants can set appointments for at risk women in participating help organizations. Scheduling these callers immediately increases the likelihood that women will keep their appointments and choose to carry their babies to term, increasing the number of lives saved.

The Extend Web Services program develops and manages engaging websites for pregnancy help organizations at an affordable cost. This effective web presence allows centers to compete online with abortion providers. Centers that take advantage of Extend gain the confidence that the content supplied to their site by Heartbeat is legally and medically accurate.

Every day women in crisis are being helped and connected to their local pregnancy help centers to receive even more life-saving support.

Option Line story as told by one of our consultants:

Monday I received a chat from a 19-year-old girl.  She was scheduled to have an abortion on Wednesday. However, I could tell that she was extremely conflicted about the appointment. She openly shared with me that she viewed abortion as killing a life. I knew she did not truly want to go through with the abortion.

As we chatted, I discovered that her boyfriend had made the appointment for her. He was very controlling and threatened to abandon her. The girl had no intention of staying with her boyfriend long term but feared that she could not stay in college or make it financially on her own.

When I asked her what her mom would say about her decision, she said her mom would tell her to keep the baby. At that point we had a breakthrough! The girl decided to cancel her abortion appointment that day and I helped her make an appointment with her local pregnancy help center!

 

 

Option Line 1-800-712-HELP

Option Line is a benefit available to all Heartbeat affiliates.
For information about how your center can be listed in the Option Line locator system, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

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