Option Line's First 10 Years of 24/7

Since answerering its first phone call in early 2003, Heartbeat International's Option Line® has responded to over 1.5 million calls, text messages, emails and instant chats from women and familes facing unexpected pregnancies. Option Line staff are available 24/7, 365 days per year to answer callers' questions and connect them to pregnancy help organizations within their local communities, utlizing Heartbeat's Worldwide Directory of Pregnancy Help.

In their own words... 


"I worked at Option Line for five years, and during that time, I watched it grow to become a premiere resource for women and men in pregnancy crisis. It was a great pleasure for me to work for an organization that believed in the strength and courage of women."

~April, Heartbeat International Ministry Services Specialist, former Option Line employee


"I love being a part of Option Line, and I feel honored to be in a position to reach so many young girls, women, and men from all over the world. I truly enjoy talking with callers and being able to help and support them by showing Jesus' love. Hearing that I've helped someone makes my day!"

~Julie, Option Line employee for 4 years


 "Working at Option Line is an adventure! The job is never the same one day to the next, and knowing that what we do here reaches people in more than 100 countries every month never stops amazing me. Sometimes the calls are funny, and sometimes they're heart-breaking, but my favorite kind of call is when we hear back from someone who wants to tell us about their new baby and thank us for being there when they needed help."

~Bri, Director of Option Line Operations, Option Line employee for 10 years

  "Being a part of Option Line has been life-changing for me. After each shift, I feel a sense of purpose. There are always callers that I connect with, where I know the Holy Spirit is working through me. It is very humbling when the caller says 'Thank you,' or 'You have helped me so much.'"

~Chris, Option Line employee for 3 years

The result

Listen to the positive impact Option Line has: