Displaying items by tag: leadership management

by Mary E Peterson, Housing Specialist
Heartbeat International

I was young and a little crazy when we started the pregnancy help organization. Someone said to me, in jest, "You are just too naïve to realize what you are attempting can't be done." Looking back, they were probably right. But nonetheless, God took me on a wild adventure of organizational development. Within fifteen years, I had the joy of sitting on my couch brainstorming the basics of a vision for a start-up ministry and I also had the joy of ribbon-cutting on our fifth location. For better and for worse, I experienced rapid organizational growth and learned a lot of lessons along the way. Here's a taste:

1) Know your mission. Grow from your mission. 

I love a crazy new idea and lots of them were thrown at us -- run a ministry restaurant, start a theater troupe, build a neighborhood of low-income housing for single mothers. All of these captured my attention for a time but ultimately, were set to the side to stay focused on our core mission. Be really good at what you're good at. Be the ministry that the Holy Spirit breathed life into. Let the other stuff go...even if they seem wildly interesting.

2) Balance administrative growth with programmatic growth.

Programmatic growth is the fun stuff and it's the work that grantors and donors get excited about. But it is through building an administrative foundation that programmatic growth is sustained. Sometimes years’ worth of fundraising, staff development, and system building has to be done in order to grow well. If the foundation isn't strong, having the perfect furniture doesn't make sense.

3) Spend time on systems.

Systems are the plumbing to your organization -- getting information where it needs to go so that when you need it, it's there. Without systems, the entire organization experiences stress. Sometimes leaders who are great at big visions aren't great at systems. If that is case, get the right people involved to help build out the systems for your ministry. Growth is always disruptive but less so when strong organizational systems are in place.

4) Be wise and prudent. Be bold and courageous.

I love it when Scriptural ideas seem at odds, and this is a great example. Both statements are absolutely true. Plan, strategize, research, and consider. But also, dream, stretch, act, and step out in faith. Have a Board and staff around you that can do both!

5) Don't get ahead of your team.

The hard part of being a leader of vision is bringing the whole organization along. If you get too far ahead of them, you risk staff frustration, team exhaustion, and organizational strain. My rule of thumb as a leader was to peak ahead a few steps to see what major decisions lay ahead. I would begin to think about those decisions and gather information so that when it was time to consider them, we weren't starting from a blank slate. But your team needs to go on the journey with you -- and you might need to take the pace down to travel together!

Want to talk more about growth related ideas? Join us for a webinar on Growth and Ministry Development July 22, 2021 at Noon (Eastern)!

by Peggy Forrest

Most of us would agree that any organization’s ability to successfully carry out its mission is tied to the quality of its leadership. Be that a President, CEO, or Executive Director - the effectiveness of that person’s leadership, makes a difference. So, it’s easy to understand why it is mission critical to ensure the next leader will be the correct one, and the transition from one leader to the next will be as smooth as possible. This is especially true in maternity housing because of the deeply personal nature of the work. Leadership transition is critically important, and having a plan guiding that effort will help reduce the stresses which accompany such a transition. Succession planning takes focus and effort. It involves the Board of Directors working in partnership with the current leader.

A succession plan has three main goals:

• Guide the Board in the recruitment and selection of new leadership.
• Facilitate a smooth transition
• Maintain continuity of operations and organizational sustainability

A succession plan contemplates:

• Planned departures
• Unplanned departures
• Internal talent development

A succession plan should include:

• A timetable - from notice to end of transition period
• A review of organization’s strategic direction
• The development of a leadership profile
• A recruitment strategy
• An onboarding and transition plan
• A communication strategy

Regardless of the age of your Agency, or the tenure of your leader, succession planning may be a timely and important topic to address during your Agency’s next strategic planning efforts.

Listen in to a podcast from Mary Peterson and Emily Prins on the same topic of succession planning!

Heartbeat International has additional information related to succession planning in our Governing Essentials Manual. Click here to find out more.

by Sue Baumgarten

Thinking strategically is not one of my top strengths. By nature, I’m a connector and a communicator, an activator and a mentor. But with almost 3 decades of board service, (respectful of term limits and built-in breaks) and also serving as an Executive Director for a few years, I am no stranger to Strategic Planning. And, I currently serve on the National Maternity Housing Coalition (NMHC) leadership council and we’re in the middle of Strategic Planning as I write this.

by Chet Scott, Built to Lead

Courage, it’s been said by many, is really the first of the virtues because without it none of the others may be evoked. Today, I ripped my client a new one because he was caught in the downward spiral of blaming the King for his plight. You see, he sees his partner as his King. Most of us humans see someone in our work/life as THE man and cower in fear. My client needed a lesson in courage, so I gave him one and it was not nice. I used some colorful language to get his attention and asked him if wanted to be led around for the next thirty years like a miniature mouse, or did he want to learn how to stand like a man. We ended our practice with him deciding it was time to man up and simply stand.

Most of us need to learn how to stand.

Standing does not mean you get even, angry, or even whole as a result. Standing means you simply live your core and release the catastrophic fear around the outcome. You and I will someday die. Make it a good one when it’s time. Do not go out begging for more time, another chance, or whimpering/complaining about your King. Go out like Tecumseh, singing your song.

“So live your life that the fear of death can never enter your heart. Trouble no one about their religion, respect others in their view, and demand they respect yours. Love your life, beautify all things in your life. Seek to make your life long and its purpose in the service of your people. Prepare a noble death song for the day when you go over the great divide. Always give a word or sign of salute when meeting or passing a friend, even a stranger, when in a lonely place. Show respect to all people and grovel to none. When you arise in the morning give thanks for the food and the joy of living. If you see no reason for giving thanks, the fault lies in yourself. Abuse no one and no thing, for abuse turns the wise one to fools and robs the spirit of vision. When it comes your time to die, be not like those whose hearts are filled with the fear of death, so that when their time comes they weep and pray for a little more time to live their lives over again in a different way. Sing your death song and die like a hero going home.”

Courage is not the absence of fear, it’s knowing and loving someone/something just a little bit more. More love is the enabler of courage. More love.

Live hard. Love harder. Good…

This blog post originally appeared at the Built to Lead blog. We are grateful to have this executive coaching program that has trained CEOs, presidents, and ministry leaders nationwide guide our Leadership Track at Pregnancy Help Institute each year. Join Chet, his team, and us for this year's unique virtual experience of Pregnancy Help Institute!

by Tony Gruber, Controller
Heartbeat International

The coronavirus is perceived by many as the largest challenge our world has faced in many decades. In answer to that challenge, the United States has enacted the largest aid package in the history of the country – with a $2.2 trillion estimated price tag. Help and aid is being offered to individuals, businesses and non-profits.

We’re going to unpack many of these benefits in a webinar next Tuesday. However, we’d like to quickly highlight one opportunity because it won’t last long!

by Jor-El Godsey, LAS, President
Heartbeat International

“Stay on target!” is a familiar line from the first Star Wars movie. The small band of intrepid rebels were being exhorted to keep focused on defeating the planet-killing Death Star. All while being attacked by Darth Vader and his Imperial cohorts.

During “normal” times the mission of pregnancy help is facing a Goliath-like giant in Big Abortion and its flagship, Planned Parenthood. Of course, these days impacted by COVID-19 (or at least the anxiety surrounding it) are far from normal. There is a very present need to reach and rescue as many lives as possible.

That's the question Dr. Rob McKenna has for you and all leaders leading up to the 2020 Heartbeat International Annual Conference this April.

The findings at WiLD Leaders? It's a matter of purpose. 

Check out Dr. Rob McKenna's message to you below as he prepares to share more with you through his PEG Talk and Deeper Dive at this year's Heartbeat International Annual Conference in Seattle.

Dr. Rob McKenna from WiLD Leaders

by Mary Peterson, Heartbeat Housing Specialist

When studying organizational development, you learn that the shift between stages is a very challenging season. Moving from founding and early decision making into a stage of sustaining and stability demands different skills and leadership strategies. Below are a few thoughts on things you can do to help ease that transition.

1. Get things written down. 
   Capture big decisions on paper—board policies, staff approaches, programmatic structures. Even if it is as simple as having a place to capture notes, when it is time to draft something like a board orientation or staff handbook, starting with a bunch of notes is a much easier starting place than a blank sheet of paper.  
2. Create systems. 
   You may know how to generate payroll or the staffing schedule or handle an intake interview. But, often that is all "in your head." Think of forms, checklists, habits, communication tools, and things like them as ways to build a training program that can transfer knowledge and responsibility to other people.
3. Take time for the big picture. 
   Trainings, retreats, and other opportunities allow you to step back from the day-to-day tasks and think about your work in a new way. It also gives you an opportunity to re-engerize during challenging seasons.
4. Make room for planning work. 
   When it feels like you are just putting out fires all the time, taking time to think about the long-term can feel like a huge burden. But, having segments of time to think deeply allows you do infrastructure building work and create strong foundations.
5. Invest in staff. 
   Cross-train your staff. Send staff to trainings. Take time for supervision meetings. Delegate to them. By developing leadership in your staff members, you help secure the stability of the organization and can spark an impact that reaches far beyond your organization.
6. Put some money into savings.
   During difficult seasons, having a small savings account might be necessary to weather the storm. Make a habit of saving, even if it is a small amount.
7. Stay nimble. 
   Predictability, structures, and plans are great for sustainability. But, change happens all the time—staff members change, laws change, financial realities change. Create an organizational culture that doesn't panic when it has to adapt.
8. Build traditions and tell your story. 
   Organizations can create a rich identity by taking time to celebrate key moments via traditions. Create opportunities to reflect on organizational experiences and memories.
9. Talk and pray about the future. 
   The future includes the staff who will follow, programs that will change, and volunteers and donors who will be called to the work. Set a tone and expectation that a bright future exists that involves new people and new ideas.
10. Build an organizational identity that isn't dependent on one person. 
    Anchor people to the mission of the organization, not to a charismatic personality. Having key supporters in relationship with multiple people eases the burden on the leader and maintains continuity when transitions happen.

by Jor-El Godsey, President of Heartbeat International

There are very few instances where the label for clothing “one size fits all” is really true. This is because both “size” and “fit” can vary widely amongst the “all!”

The same is true for organizations populated by people serving communities that have diversity within but are also different from other communities. An organization is best when it is more like an organism—able to adapt in such a way as to leverage its greatest strengths in the best way to meet the mission amidst the unique needs of those it serves.

Pregnancy help can take many forms, or methods—from one-time visits to extended care to full-on housing—all for our life-affirming mission. Similarly, at the heart of Heartbeat International is our mission to advance pregnancy help. Sometimes, that’s been a hand-in-hand effort actively consulting a steering committee through key milestones toward a fully functioning service location. Many other times, that journey has been guided only through various written materials serving as building blocks toward that same end.

The idea of Built by Design, a manual released in 2017, was to put those two concepts together into a multi-layered resource able to go far beyond the physical limitations of Heartbeat team members.

At Heartbeat International, our approach to pregnancy help is intentionally grassroots. Heartbeat was called into existence by local pregnancy centers and medical clinics when it formed in 1971. Today, maternity homes, medical clinics, adoption agencies, and pregnancy resource centers are responding to local needs. What works in New York, New York, won't be the same as what works in Inskip, California—and it's more than just a difference between urban and rural—it's the local culture, the political climate, the fundraising sources.

Those kinds of differences affect everything in a local organization from a name for your center that will communicate a safe place for clients (as well as a worthwhile investment for donors) to the way you recruit volunteers. An organization can sometimes find a way to partner with schools teaching sexual integrity and build a positive reputation with students who may need them in the future. Or an organization might be called to locate next door to an abortion clinic where a woman will see the pregnancy center in her scariest moments and walk a few more steps to a safer place.

Whatever a pregnancy help organization might be called to do locally, Heartbeat is ready to help. That's why our resources, conferences, and training draw from an experienced and varied team. And when a Heartbeat team member can't be there every step of the way for a new organization, the resources we've developed can.

In that way, Built by Design, a start-from-scratch guide to starting a pregnancy help organization, seeks to fulfill the key elements of Habakkuk 2:2 (NASB), “Then the LORD answered me and said, 'Record the vision and inscribe it on tablets, That the one who reads it may run.'” The vision for Heartbeat is to see more pregnancy help organizations and locations reach more of those in need. We “inscribed” that vision in the form of the various elements and how-to’s in order that those who read it, may run with their own vision of pregnancy help in their community!

This guide doesn’t so much condense the wisdom of all the other Heartbeat resources, as much as it connects them together to serve those with a vision for life-affirming work in a God-honoring way. That's why, in addition to making it available alone, Built by Design is the key part of our Pregnancy Help Starter Kit, which includes written resources on everything from volunteer training to fundraising, strong leadership to legal considerations. 

The Psalmist (95:1, NASB) describes himself as a “pen in the hand of a ready writer.” Our prayer for this field guide is that it would be found by "ready writers" being used by God to create new opportunities to bring life-affirming ministry to life.

Because one size does not fit all. YOUR community needs YOU, and Heartbeat is here to help.

Next: Hear how our differences make a good "Potato Salad!"

At the end of Pregnancy Help Institute, we invite our attendees to write a letter to the Board of a pregnancy center who might be trying to decide whether to send staff for training or not. Every year, we are inspired by their reactions to working with other like-minded individuals as they sharpen their skills to continue serving on the front lines of pregnancy help. Here's what a few of our 2017 Pregnancy Help Institute graduates had to say.

Dear Board Member,

If you are looking for one single thing that you can do to grow the ministry that you are a part of, please consider sending your director to Pregnancy Help Institute. I know when the budget is tight it is hard to spend money and allow your director to be out of the office. But it is worth every penny. Equipping your director to do his/her job better is a huge part of Pregnancy Help Institute, but the encouragement they will find there, you cannot put a price tag on.

Sincerely,
2017 Pregnancy Help Institute Graduate
New Director Track

Dear Board Member,

If you are considering sending your medical staff for ultrasound training at Pregnancy Help Institute, please do it! It will equip your staff to not only learn/be able to perform basic ultrasound exams, but to give that mother a chance to view LIFE! Not only will they learn the skill of ultrasound, but they will also be encouraged spiritually to effectively help a mother see her unborn. Your staff will leave blessed when they go in, and blessed when they leave (Deuteronomy 28:6).

Sincerely,
2017 Pregnancy Help Institute Graduate
Ultrasound Training Track

Dear Board Member,

What I have discovered is how important it is to take some time away to refresh and rediscover our purpose and energize our soul for the work we do. Being a part of the Pregnancy Help Institute training in development has helped me not only affirm much of what I have been focused on, but also to discover new ways to take our ministry to the next level. Development involves everyone on the team, and I have taken away so many ideas that I can present to our team to help us be the best we can be.

This week, I have been challenged, affirmed, and inspired to take what we do for God to the next level. I can take my skill set and use it for so much good. I have met amazing people who I will keep in touch with and bounce new ideas off of. It is so important to value the resources we have through Heartbeat International and to allow your team to participate so that they are more equipped to serve women and their families and affect generations to come and most importantly, be able to put on the armor of God to do the work we have been called to do. It’s an investment for God.

Sincerely,
2017 Pregnancy Help Institute Graduate
Development Track

Dear Board Member,

The investment for the heartbeat International training is not only faith-filled, but full of amazing information that can and will be incorporated into our plans for the home. I firmly believe this is something new members, as we add them to our team, need to attend. Not only has it been an amazing and information-filled week, but it has renewed my fire and excitement for our ministry.

Thank you,
2017 Pregnancy Help Institute Graduate
Leadership Track