FOR IMMEDIATE RELEASE
Tuesday | Feb. 10, 2015
Contact: Jay Hobbs, Director of Communications and Marketing
COLUMBUS, OHIO – Heartbeat International, the world’s largest and most expansive network of pregnancy help centers, medical clinics, maternity homes and non-profit adoption agencies, has released its 2014 Annual Report, which reviews the organization’s 43rd year of life-affirming work.
Highlighting the group’s list of 2014 achievements, its 24/7, 365 pregnancy helpline, Option Line®, answered its two millionth contact since it launched in 2003. After answering initial questions via phone, text, live chat or email, Option Line consultants seek to route a caller directly to his or her local pregnancy help organization to find in-person help during a difficult or unexpected pregnancy.
Tweet This: Heartbeat's Option Line answered its two millionth contact in 2014.
The contact center answers over 17,000 contacts every month from the U.S. and Canada, and now has Spanish-speaking consultants available 72 percent of every 24-hour cycle, with a 2015 goal to make Spanish-speaking consultants available 24 hours per day.
“A 24/7 pregnancy helpline has been at the very center of our life-saving vision since the day Heartbeat International was first formed,” President Peggy Harthsorn, PhD., who has served as president since 1993, said. “To see this vision become reality—and to think of the millions of lives directly rescued and impacted by Option Line—is truly satisfying and speaks volumes to the power of God and the faithfulness of our supporters over the decades.”
Hartshorn, who was recognized by Students for Life as a 2015 Defender of Life in late January, also highlighted Heartbeat International’s role in furthering the work of SOS Vita, a pregnancy helpline operated by Italian affiliate partner Movimento per la Vita, with technological upgrades and training in Heartbeat International’s Talking About Abortion resource.
Included in the 2014 milestones, Heartbeat International welcomed its first-ever affiliate in mainland China. The organization’s founding executive director, whose name is withheld for security reasons, was presented with a check for $10,000 at the 2014 Heartbeat International Annual Conference, with all funds coming by way of contribution from the network’s 1,800 affiliate organizations on every inhabited continent.
Heartbeat International’s 2014 Annual Report can be viewed in its entirety here.