by Jennifer Wright, Editor/Writer
On Monday evening, September 19, we received a letter from Senator Warren (and six others) fraught with bizarre accusations and demanding answers to a number of questions by October 3. Here’s the thing though, this letter is nothing more than a political stunt. While it makes demands, it invokes no authority. It throws wild accusations, but never points to an actual situation that has actually happened, and only postulates hypothetical future situations. And of course, TIME Magazine was aware of this letter at almost the same moment we were and reached out to us for comment.
Why? Because this is what we do – and this is an opportunity.
We know that your work is on the frontline. You’re serving clients, changing hearts, saving lives, and transforming communities. If something like this came directly to your office, the best move might not be to take time away from that front-line service. But we have those resources, and we’re here to represent you, our affiliates, so you don’t have to take time away from your mission.
And honestly, this is an opportunity for the pregnancy help movement. We can speak to the reality and share your good work because of this letter.
We don’t have anything to hide, and this gives us the opportunity to tout the great work of our Next Level CMS team and the high security standards we’ve set for any data we maintain in order to serve women. In fact, Next Level maintains the same security standards (and the same software platforms) of any hospital records system. Our Sample Policies & Procedures and Sample Medical Policies & Procedures manuals include policies surrounding document retention and security standards for client records. These policies have been reviewed by legal counsel inside and outside of Heartbeat, and we stand by them.
Neither Heartbeat, Option Line, nor Next Level have ever had a security breach related to client information (or of any kind). Any data we collect has always been secure, safe, and legal.
So look out for our final response to this letter. We’ve been sharing with reporters and media contacts for months about your support and care for women in unexpected pregnancies. We’ve been making sure we address data privacy concerns, counter accusations with truth, and provide statistics on the impact of the pregnancy help movement. This letter shines light on these statements more than any of our previous interviews have allowed for.
Thank you, Senators, for this PR opportunity.