Displaying items by tag: leadership

by Andrea Trudden, Vice President of Communications & Marketing
Heartbeat International

Have you heard the term "Reproductive Health Care Provider" before? If you are like me, the phrase brings to mind "Reproductive Rights" and therefore I automatically think of Abortion Facilities. But I would be wrong.

As a pregnancy help organization, you provide reproductive health care through a variety of means for women: abstinence education, pregnancy tests, limited ultrasounds, and in some cases, STI/STD testing and prenatal care. We are blessed to have healthcare professionals on staff or volunteering at pregnancy centers across the nation, using their God-given gifts to help the mission and care for women at one of the most delicate times in their lives. 

This nuance of language is important as we navigate new waters that are sometimes putting pregnancy centers in harm's way through abortion-related violent extremism. 

Leveraging the label "Reproductive Health Care Provider" properly appropriates language that actually applies more to us, who discuss all options, than those who only favor abortion. In fact, the Department of Justice (DOJ) identifies pregnancy help centers as "Reproductive Health Care Providers"  which empowers them (the DOJ) to do more to protect you from threats of violence under the FACE Act.To pull from our Protect Your PHO page: 

FACE Act

The Freedom of Access to Clinic Entrances Act (“FACE Act”) likely applies to your center and could be a very powerful tool in dealing with protestors. The FACE Act prohibits violent, threatening, damaging and obstructive behavior toward anyone obtaining or providing reproductive health services. Violators of the FACE Act could be fined or even imprisoned. The Act also provides civil remedies to the victims, including compensatory and punitive damages, as well as injunctive relief. The FACE Act provides for statutory damages, making it even easier to recover money from protesters who violate it. If protesters outside your clinic attempt to block or impede access to the clinic, to intimidate your clients, or cause property damage, please contact Heartbeat to discuss your options. We have been informed that from the FBI's perspective, pregnancy help organizations are covered under the FACE Act.

It is important for us to be aware of what laws exist that we can use to help protect our organizations and push back against violent extremists. While we are glad that the physical attacks against pregnancy help organizations have lessened, it is important that we remain vigilant and have a clear understanding of our rights.

The work we do is good. Our clients know it, our supporters know it, and we know it. Keep up the life-changing work you do!

Practical Tip #1: Review Protect Your PHO with your staff and Board. 

Practical Tip #2: Sign up for tomorrow's webinar - The "8Ds" of Risk Management (October 12, 2022 at 12pm EST), presented by Darin J Goodwiler MBA, CCEP, Samaritan's Purse VP of Compliance and Risk/CCRO. In this webinar, you'll learn the methodology of a risk management assessment that measures and evaluates risks to people, facilities, infrastructure, internal controls, and reputations. This thorough assessment has been taught for 30 years and will provide you with an effective framework to help you ensure that you have all your bases covered to keep your organization protected!

With laws recently passed (TX Heartbeat Bill) and legislation pending (Dobbs vs. Jackson Women’s Health) along with many others, we believe this is a “must-read” for Boards and Leadership teams of Pregnancy Help Clinics.

Now is the time, at the board level through the entire organization, to re-visit your Policy & Procedures (along with your Medical Director) to ensure they are inclusive of all that is necessary to empower a woman to make a life-affirming decision.

Heartbeat's Director of Medical Impact, Christa Brown BSN, RN, LAS, recently wrote the following article for our September Medical Matters publication, as first in a series that outlines techniques abortion facility staff have used to deceive women seeking information to make a pregnancy decision. As you read the article, think about timing, accessibility, and approved protocols.

Overall, boards are responsible for developing and overseeing written P&P that clarify the values of the organization, increase professionalism, improve communications, make leadership transitions more seamless, provide protection, and release the staff to be creative and productive because they know where “boundaries” are to serve clients with care and competence.

We hope this piece opens a great dialogue for your leadership team.

Read the full article "The Many Ways Abortion Providers Deceive Women #1: Fetal heartbeat and fetal heart motion"

Deception: “Your baby has no heartbeat” (read the truth)

For more help with policy and procedures, or other board matters in the midst of changing times, utilize the Heartbeat Governing Essentials manual or training, the Heartbeat Academy, or reach out to us at This email address is being protected from spambots. You need JavaScript enabled to view it..

by Mary E Peterson, Housing Specialist
Heartbeat International

I was young and a little crazy when we started the pregnancy help organization. Someone said to me, in jest, "You are just too naïve to realize what you are attempting can't be done." Looking back, they were probably right. But nonetheless, God took me on a wild adventure of organizational development. Within fifteen years, I had the joy of sitting on my couch brainstorming the basics of a vision for a start-up ministry and I also had the joy of ribbon-cutting on our fifth location. For better and for worse, I experienced rapid organizational growth and learned a lot of lessons along the way. Here's a taste:

1) Know your mission. Grow from your mission. 

I love a crazy new idea and lots of them were thrown at us -- run a ministry restaurant, start a theater troupe, build a neighborhood of low-income housing for single mothers. All of these captured my attention for a time but ultimately, were set to the side to stay focused on our core mission. Be really good at what you're good at. Be the ministry that the Holy Spirit breathed life into. Let the other stuff go...even if they seem wildly interesting.

2) Balance administrative growth with programmatic growth.

Programmatic growth is the fun stuff and it's the work that grantors and donors get excited about. But it is through building an administrative foundation that programmatic growth is sustained. Sometimes years’ worth of fundraising, staff development, and system building has to be done in order to grow well. If the foundation isn't strong, having the perfect furniture doesn't make sense.

3) Spend time on systems.

Systems are the plumbing to your organization -- getting information where it needs to go so that when you need it, it's there. Without systems, the entire organization experiences stress. Sometimes leaders who are great at big visions aren't great at systems. If that is case, get the right people involved to help build out the systems for your ministry. Growth is always disruptive but less so when strong organizational systems are in place.

4) Be wise and prudent. Be bold and courageous.

I love it when Scriptural ideas seem at odds, and this is a great example. Both statements are absolutely true. Plan, strategize, research, and consider. But also, dream, stretch, act, and step out in faith. Have a Board and staff around you that can do both!

5) Don't get ahead of your team.

The hard part of being a leader of vision is bringing the whole organization along. If you get too far ahead of them, you risk staff frustration, team exhaustion, and organizational strain. My rule of thumb as a leader was to peak ahead a few steps to see what major decisions lay ahead. I would begin to think about those decisions and gather information so that when it was time to consider them, we weren't starting from a blank slate. But your team needs to go on the journey with you -- and you might need to take the pace down to travel together!

Want to talk more about growth related ideas? Join us for a webinar on Growth and Ministry Development July 22, 2021 at Noon (Eastern)!

by Peggy Forrest

Most of us would agree that any organization’s ability to successfully carry out its mission is tied to the quality of its leadership. Be that a President, CEO, or Executive Director - the effectiveness of that person’s leadership, makes a difference. So, it’s easy to understand why it is mission critical to ensure the next leader will be the correct one, and the transition from one leader to the next will be as smooth as possible. This is especially true in maternity housing because of the deeply personal nature of the work. Leadership transition is critically important, and having a plan guiding that effort will help reduce the stresses which accompany such a transition. Succession planning takes focus and effort. It involves the Board of Directors working in partnership with the current leader.

A succession plan has three main goals:

• Guide the Board in the recruitment and selection of new leadership.
• Facilitate a smooth transition
• Maintain continuity of operations and organizational sustainability

A succession plan contemplates:

• Planned departures
• Unplanned departures
• Internal talent development

A succession plan should include:

• A timetable - from notice to end of transition period
• A review of organization’s strategic direction
• The development of a leadership profile
• A recruitment strategy
• An onboarding and transition plan
• A communication strategy

Regardless of the age of your Agency, or the tenure of your leader, succession planning may be a timely and important topic to address during your Agency’s next strategic planning efforts.

Listen in to a podcast from Mary Peterson and Emily Prins on the same topic of succession planning!

Heartbeat International has additional information related to succession planning in our Governing Essentials Manual. Click here to find out more.

by Robin Fuller

Robin Fuller will be presenting a workshop on this topic (An Essential Culture of Trust) at the 2021 Virtual Conference. Click here to learn more!

Trust on a team is critical, especially inside of a pregnancy center. If wondering whether or not you have a culture of trust, it may look something like this:

Trust on the team abounds. Each person is clear about their own job and doesn’t do the job of another team member. I trust you to do your job and you trust me to do mine. There’s no worrying about whether or not things are getting done because there is good reporting. No one is wondering if there is talk going on behind the scenes or behind one another’s backs, because we trust each other to speak honestly and clearly, and to handle conflict and confrontation early. Humility abounds, and staff is invited to speak freely. There may be intense conversations within a meeting, but everyone has the chance to be heard. Once a decision is made everyone gets behind the decision and there is no grumbling or complaining afterward. Conflict, when there is trust, is simply people trying to discover the truth so the best possible solution can be found.

Building trust starts with the leader. Here are some basic building blocks for creating a Culture of Trust:

1. Get honest with yourself before God. Be intentional about allowing God to change you – from the inside out. Are you a trustworthy leader? Are you grumbling and complaining? Are you truly confidential? Do you find yourself talking about team members behind their backs?
2. CONFESS and REPENT as God convicts where you haven’t been trustworthy. Are you gossiping? Fearful? Doubting?
3. Build a leadership team and make yourself vulnerable. This might consist of your program leaders – no more than 5 or so. For a smaller organization maybe it’s only 3. Become a bit more vulnerable with them. Show a few more weaknesses and begin sowing a culture of trust with them. Listen to their concerns. Pray together. Gather ideas. Invite them to point out ways you are wrong – and clothe yourself with humility. Don’t get defensive when they do.
4. Start talking about trust. Consider a survey to the entire organization and ask for their thoughts on trust. Start talking about your desire to build a Culture of Trust. Define it. Talk about it in meetings. Ask questions, then listen. “Do you think we have trust inside these walls? What do you think we could do to build trust?” Ask one-on-one, “Do you trust me?” Begin to weed out the truth and prepare for change.
5. Clarify all job descriptions – then begin trusting your staff to do their jobs. Don’t micromanage, allowing them to try and fail – which isn’t easy. Don’t “Lord it over them” or take things back simply because you could do it faster and easier.

If you’d like to build a culture of trust on your team, these are some ways to begin.

Robin Fuller, as a professional coach, walks alongside ministry leaders and helps them finish well. Her 23-year experience as a pregnancy center director, combined with her personal story and passion for the unborn, make her the perfect fit for any pregnancy center leader wanting to improve their leadership skills and plan for a great finish. robinfuller.coach

Burnout is Not a Way to Keep Warm

by Tamara “Tammy” Hall, M.ED

Tamara Hall will be presenting a workshop on this topic at the 2021 Heartbeat International Annual Conference in Columbus, OH. Click here to learn more about all Conference options.

“STOP, DROP AND ROLL” If ever we are on fire, these words of warning are so engraved in our subconscious that our survival instincts will spring into action, sending us rolling to the ground. The three simple words, although rarely needed and arguably dramatic, are indeed life-saving techniques.

I find it an irony of adulthood that the childhood commands, “stop, drop and roll” have morphed into oft used, although ineffective, tools for those facing personal, financial and spiritual trials. Overwhelmed and under-appreciated, many workers and volunteers emotionally revert to an updated version of the childhood directives:

Stop communicating out of fear of offending anyone, even those we love.

Drop out of activities we previously enjoyed and responsibilities we previously embraced.

Roll into a figurative fetal position of fear and inaction.

And yes, these behaviors might temporarily smother the flames but they will not extinguish the fire. 2020 with its polarizing political rhetoric and the COVID pandemic exacerbated our stress levels like athletes binging on steroids.

Given the seriousness of today’s topic, you may wonder why I added the somewhat humorous sub-title, “Burnout is not a Way to Keep Warm.” The answer is simple: people learn more and retain longer if they are enjoying themselves. Discussing even serious topics with laughter does not minimize the pain of a life out of balance. But like the proverbial spoonful of sugar, laughter does help the medicine go down. And most importantly, it’s biblical: “A cheerful heart is a good medicine, but a downcast spirit dries up the bones” (Proverbs: 17:22).

Trust me friends, you do not want dry bones. It’s a sign of death. You show me a person who has lost their ability to laugh and I’ll show you a person who is on emotional life support.

At the height of the COVID epidemic, pro-life workers, volunteers and leaders were defined by many as “non-essential.” How demoralizing. How demeaning. Those who made, shipped and sold baby products were widely considered essential but the people saving babies were considered as disposable as the babies they were dedicated to saving. Our secular society offered political and financial support to abortion centers (aptly described in John 10:10 as, “The thief who comes only to steal and kill and destroy.”) Meanwhile, the same people declared financial and political warfare on those who protect the very children God knitted together in their mother’s womb (Psalm 139:13). The definition of the pro-life movement as “non-essential” was designed to demoralize the very warriors who stand between life and death for the most vulnerable.

How sad. How crazy. How evil.

We are doing God’s work and we must cling to his promise that He will never fail us. He holds us tightly when we weep, He picks us up when we fail and He rejoices with us every time a precious child breathes his or her first breath.

When the burden of stress and burnout threatens to send your life spinning out of control, remember the new and improved version of Stop! Drop! And Roll!

Stop listening to the attacks of the world. Turn off the turbulent chatter and embrace the peace of a quiet prayer time. “Be Still and Know that I am God” Psalm 46:10.

Drop the unrealistic burden of being all things to all people. Focus on those things that glorify God, restore your family and clarify your calling.

Roll with the punches. God doesn’t promise us an easy life. What God promises us is far more valuable: “I have come that they may have life, and have it to the fullest” (Psalm 119:13).

God promises us eternal life. He promises to bring justice in His own way, in His own time. (…and lest we forget... Stop Drop and Roll will be totally ineffective against the fires raging around those who reject God’s mercy and grace.)

If you are a part of the pregnancy help community experiencing a struggle right now, please know this: Your burnout and discouragement are real and understandable. Your life is stretched and pulled like ill-fitting masks at a Zumba class.

Nonetheless, you must not give up or give in. God has called you to this work and he will equip you. One step at a time, one day at a time, one life at a time….you make a difference.

Tamara is an award-winning newspaper columnist, radio host and speaker. She has presented in 49 states and 8 Canadian provinces. She was a speaker for the Family Research Council DC Briefing and emceed for President Bush and President Trump when they visited Montana. Tamara authored the gift book, Motherhood: A Noble Calling. This book, beautifully Illustrated by Alora Foreman, is empowering women to embrace the miracle of Motherhood.

by Sue Baumgarten

Thinking strategically is not one of my top strengths. By nature, I’m a connector and a communicator, an activator and a mentor. But with almost 3 decades of board service, (respectful of term limits and built-in breaks) and also serving as an Executive Director for a few years, I am no stranger to Strategic Planning. And, I currently serve on the National Maternity Housing Coalition (NMHC) leadership council and we’re in the middle of Strategic Planning as I write this.

by Andrea Trudden
Director of Communications & Marketing, Heartbeat International

There is no I in team, but there is me.

This is a silly take on a saying that we have all heard since little league. However, it is an important part of team leadership training. Hear me out.

When you invest in yourself to become a better leader, you need to take that “me” approach because you’re diving into the core of who you are and how you lead. You discover new ways to become a better leader.

And when you become a better leader, everybody around you benefits.

If you have attended the Leadership Track of our Pregnancy Help Institute, you know the importance of investing in yourself to directly impact the lives of those you interact with daily. Understanding how to truly hear people and how to effectively communicate helps alleviate many potential misunderstandings. It also allows you to intentionally connect with people and pour into their lives.

From our home to the office, our spouses, children, and colleagues all receive the nurturing care that true leadership training provides.

As a team here at Heartbeat, we recently completed the Whole Intentional Leader Development (WiLD) program, an online set of tools that “builds self-awareness, connects the dots between who you are, why you are, and what you do, and scaffolds the transformational conversations necessary to prepare you for the road ahead as a leader and as someone called to make a difference in the lives of others. that is available to both individuals and teams.”

While on my own, this would have impacted my specific leadership style – going through the program together allowed us to share this experience and grow as a team.

We are blessed to have a strong leadership team here at Heartbeat. We are a mixture of introverts and extroverts, men and women, millennials and baby boomers. Utilizing our (in some cases, very different) strengths for Heartbeat, allows us to lead it effectively. A good team utilizes the strength of each individual within it.

I will admit, I enjoy learning. If you look at my bookshelf, there are several books on leadership and parenting. Coincidentally there are a lot of the same lessons within each. However, to be honest, I was hesitant to walk through a leadership program as a team as it would require a certain degree of vulnerability.

Throughout our time together, there were a few weeks when we were asked tough questions. Well, I thought they were tough questions.

Many of my colleagues answered these very easily and seemed to know the exact answers. Questions that I struggled deeply with, they were laughing about and offering answers at will!

These moments were a bit intimidating. They were also moments of growth.  

Because of the trust I have with my team, I admitted when I struggled. This opened the door to some amazing conversations that both helped me grow personally, but also enlightened others to the fact that a few of us, in fact, were on a different experience level, and perhaps we needed to focus a bit on certain leadership areas.

Walking through the WiLD program together was a good reminder that depending on our age, experience, and/or personality styles, we are all unique individuals utilizing our individual strengths to achieve a common purpose.

We do not lead at Heartbeat with an iron fist. We work together as an effective team with an open-door policy. Walking through a leadership training together reinforced the importance of transparency.

By trusting one another and walking through this activity alongside one another, we were able to lift each other up, strategize to overcome obstacles, and plan effectively for the future.

This is not a first for Heartbeat, nor is it a last. We believe in investing in ourselves to grow as individuals because we know that when we as leaders of the pregnancy help movement take time to nurture those around us, we inspire! And when we inspire others, we change the world!

Heartbeat has an exclusive offer for U.S. affiliates in good standing. Heartbeat International is partnering with WiLD Leaders to provide this professional training for pregnancy help leaders to advance their leadership skills. Working with WiLD Leaders, Heartbeat-affiliated Executive Directors, Presidents and CEOs can delve deep to grow as individuals and lead intentionally. Learn more.

by Chet Scott, Built to Lead

Courage, it’s been said by many, is really the first of the virtues because without it none of the others may be evoked. Today, I ripped my client a new one because he was caught in the downward spiral of blaming the King for his plight. You see, he sees his partner as his King. Most of us humans see someone in our work/life as THE man and cower in fear. My client needed a lesson in courage, so I gave him one and it was not nice. I used some colorful language to get his attention and asked him if wanted to be led around for the next thirty years like a miniature mouse, or did he want to learn how to stand like a man. We ended our practice with him deciding it was time to man up and simply stand.

Most of us need to learn how to stand.

Standing does not mean you get even, angry, or even whole as a result. Standing means you simply live your core and release the catastrophic fear around the outcome. You and I will someday die. Make it a good one when it’s time. Do not go out begging for more time, another chance, or whimpering/complaining about your King. Go out like Tecumseh, singing your song.

“So live your life that the fear of death can never enter your heart. Trouble no one about their religion, respect others in their view, and demand they respect yours. Love your life, beautify all things in your life. Seek to make your life long and its purpose in the service of your people. Prepare a noble death song for the day when you go over the great divide. Always give a word or sign of salute when meeting or passing a friend, even a stranger, when in a lonely place. Show respect to all people and grovel to none. When you arise in the morning give thanks for the food and the joy of living. If you see no reason for giving thanks, the fault lies in yourself. Abuse no one and no thing, for abuse turns the wise one to fools and robs the spirit of vision. When it comes your time to die, be not like those whose hearts are filled with the fear of death, so that when their time comes they weep and pray for a little more time to live their lives over again in a different way. Sing your death song and die like a hero going home.”

Courage is not the absence of fear, it’s knowing and loving someone/something just a little bit more. More love is the enabler of courage. More love.

Live hard. Love harder. Good…

This blog post originally appeared at the Built to Lead blog. We are grateful to have this executive coaching program that has trained CEOs, presidents, and ministry leaders nationwide guide our Leadership Track at Pregnancy Help Institute each year. Join Chet, his team, and us for this year's unique virtual experience of Pregnancy Help Institute!

by Beth Diemert, Ministry Services Specialist
Heartbeat Internaitonal

As The Pregnancy Help Institute 2020 New Director track is quickly approaching, it is only natural to reflect back to my own journey as a new Executive Director and remember the path I walked. All these years later (we won’t mention it being 30!) I am so thankful for the blessing it is to realize, that though “I didn’t know what I didn’t know” the Lord had me and led me every step of the way. If asked now, what would I suggest to that young director me, here’s what I would say.

A Letter to my 20Something New Director Self,

 I am writing to you from the future, a place of time and distance that provides a great deal of perspective. I’d like to share some wisdom I’ve learned with you. I hope through the rear view mirror, I can help you see 5 key things that will help you blaze that trail you were meant to forge, and fulfill your destiny!

1. Trust the Lord (John 15:5)

You are about to embark on the greatest journey on the planet. It will be a wild adventure! Picture this: When the Indiana Jones “rope swing” vine presents itself to provides a way across the wide cavern, in the dense jungle, jump on, hold on, and swing to the other side. Abide! Squeeze as tight as you can and let it take you there. It is the sole purpose for its existence. You can’t get there on your own! Don’t even try. And remember, the fruit you will taste on the other side is sweeter than you can ever imagine!

2. Acknowledge Your Calling (Isaiah 61:1-4)

There can be no doubting. No self-talk that says, “Who Me?” No thinking that any day now, the board is going to call and say, “We’ve made a mistake.” You need to be 100% convinced and committed to “God chose me!” Know and believe that Lord searched the world over and picked you to do this job with purpose.

3. Get Good Training & Find Great Mentors (Colossians 3:16)

So much of what you need is already out there. Take advantage of it and don’t waste time reinventing the wheel. Gain knowledge and be a life-long learner. Connect with those who want to be there for you, provide a sounding board, build you up, and encourage you. We need each other! Don’t ever consider this a weakness. It is how you are designed.

4. Pursue Your Passion (Esther 4:13-16)

Those hopes and dreams inside of you were put there by a loving Father. Pursuing your passion wholeheartedly can have life-changing outcomes for many. And always know that God is only good. Trust his leading, even if it looks in the natural to be crazy! Go for it!  If you struggle here, refer to #1.

5. Enjoy the Journey (John 10:10)

Do not let fear or worry steal from you. Don’t dim what God has intended for your life by playing it safe. Take the mercy that is new every morning, care for yourself along the way, and delight in every good gift. This is the abundant life and you can live it. Oh, the places you’ll go!

You can do this. God is with you. Believe me. I remember.